Privacy Policy

This Privacy Policy explains the practices employed by Phoenix Works in collecting and using your information and the ways in which you can influence these.

Misrepresentation act

USP, on their behalf and for the sellers or lessors of this property whose agents they are, give notice that: (i) the particulars are set out as a general outline for the guidance of intending purchasers of lessees and do not constitute, nor constitute part of, an offer or contract. (ii) all descriptions, dimensions, references to condition and necessary permissions for use and occupation and other details are given in good faith and are believed to be correct, but any intending purchasers or tenants should not rely on them as statements or representations of fact, but must satisfy themselves by inspection or otherwise as to the correctness of each of them. (iii) no person in the employment of USP has any authority to make or give any representation of warranty whatsoever in relation to these properties. Subject to contract. Designed by November 2022.


Privacy policy

Phoenix Works will collect various types of information about you through your use of our website to provide a more personalised online experience and to help us improve the information we offer. In doing this we may also collect information about you through the use of cookies and similar technologies. Phoenix Works will be the Data Controller of any personal data we collect about you.


What information do we collect about you?

In order to process your requests, we may have to collect personal information about you. This includes, but is not limited to: your name, address, email address, telephone number.

In addition, we collect technical information such as what device you are using, as well as information about your visits to and your activity on our websites including the content (and any advertisements) that you view and interact with, the address of the website from which you arrived, the pages you view, the links you click, the length of your internet browsing session, your IP address and the approximate location at the time of browsing. Some of this information is collected using cookies or similar technologies.


How will we use the information about you?

We will use the information you provide to us to process your requests. We may also use this information to communicate with you directly, for example to notify you about an account you hold with us or to deliver newsletters.

We will use the information we automatically collect about you to analyse web usage and compile aggregate statistics about our users. We may share this aggregated data with third parties after removing identifying information about our users.


Personalisation and advertising

Phoenix Works may use your information to serve you personalised content, services and communications as well as targeted advertising on our websites, and selected partner websites (e.g. Facebook, Instagram or Twitter). We may do this by matching, combining or linking the different sources of information we hold about you (e.g. linking your contact or subscriber information with your activity across our websites or by linking your activity on our websites across all your devices using your email or social media log-in details) or by creating segments based on various factors such as your age and gender, your device details or your inferred interests. We work with data management platform providers to assist with this process.

We may share some of your information with advertisers, ad servers and ad networks to deliver targeted advertising on our website, but this will not include any information that directly identifies you. However, by interacting with or viewing an advert, you should be aware that the third party may make the assumption that you meet the targeting criteria used to display the advert.

These activities may involve the use of cookies and other similar technologies.



Where we have the appropriate permissions, we will use your information to market and advertise products and services from Phoenix Works, and occasionally third-party products and services that may be of interest to you including offers, advertisements, competitions or commercial communications by email or our websites or social media channels. You may be contacted directly by Phoenix Works for these purposes.

What will we disclose
to third parties?

We might share information with third parties, including
the property owner.

Any third parties employed by us to process your data on our behalf are subject to contractual obligations to protect the security of your data in accordance with the terms of this Privacy Policy. No data will be passed on to third parties without the consent of users of the website.

We may provide aggregate information to advertisers and business partners, including information relating to site traffic and web usage, to enable us to sell advertising and monitor the success of our business partnerships.

Phoenix Works reserves the right to disclose personal information in order to comply with the law, applicable regulations and government requests. We also reserve the right to use such information in order to protect our operating systems and integrity as well as other users.


How do we protect your information?

Once we have received your data we will ensure that it is treated with the utmost respect and that it is in accordance with the Data Protection Act 1998 and any applicable regulations. Your data will be stored on our secure server within the UK. We follow strict security procedures in order that the data we collect is stored and disclosed appropriately and securely. Unfortunately, the transmission of information via the internet is not completely secure. Although Phoenix Works will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.


Other websites

Please note that clicking on links and advertisements on our websites may result in your transferral to another website, where data privacy practices may vary from those of Phoenix Works. If transferred to another site, you should consult their privacy policy as we are not responsible for, and have no control over, information that is submitted to or collected by these third parties.


Changes to our privacy policy

Phoenix Works keeps this Privacy Policy under review and may update it at any time. Any updates will be made on this page so that you can always find out what information we collect, how we use it and under what circumstances we will disclose it.


Your rights to access your personal information

You have the right to receive information about the personal data we hold about you. If you have any queries relating to this Privacy Policy, please contact.


Use of your information outside the European Union

Some of the organisations to which we may disclose your personal information are situated outside of the European Union. In order to provide you with the products and services you require, we may need to transfer your personal information to these countries, but will only do so in accordance with the provisions of the European Union’s regulations on privacy and data protection including the General Data Privacy Regulation (May 2018).